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Please contact us with any queries.
Orders and Delivery Terms
Wine orders are only available to those above 18 years of age.
It is an offence to sell or supply to or to obtain liquor on behalf of a person under the age of 18 years. (Liquor Act 1982)
- Rudderless only delivers wine within Australia.
- We do NOT accept international orders through our website.
- Orders are dispatched within 2-4 business days.
- Shipping times are estimated at between 5-10 business days depending on your location within Australia.
- We will notify you within 2 business days if we are unable to dispatch your order.
- Please consume alcohol responsibly.
- Wines are shipped in 6 pack cartons, rates are following.
- NSW, VIC & ACT $15 / QLD $20 / SA $10 / WA $25 / NT & TAS $30
Payments and Refunds
- Payments can be made credit card (Visa, MasterCard, Diners, Amex)
- We do not provide refunds if you simply change your mind or make a wrong decision.
- Refunds and replacements will be given in compliance with ACCC consumer rights.
- Please contact us if you have a problem with a product we have provided. We may provide a replacement or refund if you have not received what you ordered or if the product is faulty.
- Products returned or being refunded must be returned, contact us to make arrangements. Where applicable we will credit your original method of payment or your account.
To the extent permitted by law, Rudderless Wines (including any directly associated individual or organisation) will not under any circumstances be liable for any direct, indirect, consequential, incidental, punitive, special or other damages inflicted on an individual or organisation resulting from the use of this website.
Please also view our Legal Notice and Privacy Statement
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Liquor Licence: 51401429